Donations
How do I get my tax receipt?
You can find records of your past online donations and your tax receipts through the ‘Donor Login’ portal. Log in here.
For offline donations, please contact our Supporter Experience team on 1800 961 331.
Where does the money I donate go?
When you give a donation to The Wesley Hospital, that money is used to deliver exceptional care, advanced treatments, and life-changing support for patients and the people who care about them.
Your gift could fund advanced equipment, innovative programs, and specialised education and training for clinical teams that go beyond what service fees provide.
You can also donate directly to The Wesley Hospital's Choices Cancer Support Centre by heading to our Donate to Choices page.
Wherever your gift is needed, you can be sure that it stays right here at The Wesley, making a real difference where it’s needed most.
If there is another specific area or service close to your heart that you'd like your donation to go to, please give our Supporter Experience team a call on 1800 961 331.
Fundraising
Where does my fundraising money go?
The money you raise will be used by The Wesley Hospital to deliver exceptional care, advanced treatments, and life-changing support for patients and the people who care about them.
Your support could fund advanced equipment, innovative programs, and specialised education and training for clinical teams that go beyond what service fees provide.
You can also fundraise specifically for The Wesley Hospital's Choices Cancer Support Centre by heading to our Fundraise for Choices page.
If there is another specific area or service close to your heart that you'd like your fundraising to go to, please give our Supporter Experience team a call on 1800 961 331.
How do I update the message on my fundraising page or change my page name?
Your page name can be changed within your fundraising hub, under the ‘Edit My Page’ section. Your page message can also be updated in the ‘Edit My Page’ section, in your blog area. Log in to your fundraising hub here.
How do I update the message on my fundraising page or change my page name?
Log in to your fundraising hub and under ‘Edit My Page’ add a new image to your gallery. Also make sure to update your profile picture, so your friends recognise your fundraiser when they donate!
How do I share my page on social media?
When you are logged into your fundraising hub or viewing your fundraising page, simply click on the share button and select the social media platform you'd like to share to. Alternatively, you can copy and paste your fundraising page URL into an email or caption for your social post.
What is my personal QR code and how can it be used to collect donations?
Once you have registered, you will be provided with a unique QR code that can be used to make cashless payments if you hold a fundraising event.
Once you login to your fundraising hub, under ‘Share and Invite’, there’s the option to download and print your QR code to display for your fundraiser.
This way your supporters will be able to simply scan the QR code using the camera on their phones and be taken directly to your online fundraising page to donate - without worrying about cash!
How do I give you the funds I've raised?
If everyone has donated through your online donation page, you're all done!
But if you've received donations offline or another way, the easiest way is to bank the funds you raise and pass it on through your login.
For other options, give our fundraising team a call on 1800 961 331.
How do I add offline funds to my fundraising page?
You can do this on your fundraising hub, under ‘My Donations’. Login here.
Please note that any funds deposited in person at a bank, via bank transfer, or using BPAY will not automatically appear on your page. Give our fundraising team a call on 1800 961 331 for help.
Where can I get a Letter of Authority to fundraise?
Give our fundraising team a call on 1800 961 331 to request a Letter of Authority by email or post.
Can I use The Wesley Hospital or Choices Cancer Support Centre logo on my socials or promotional materials?
Give our fundraising team a call on 1800 961 331 to chat about using our logos for your fundraiser.
Can I have a speaker or representative from The Wesley Hospital or Choices Cancer Support Centre at my event/fundraiser?
Give our fundraising team a call on 1800 961 331 and, where possible, we'll do our best to find someone to come along.
What support do I get from The Wesley Hospital?
Once you've registered, you'll have access to all the online resources you need to raise funds for The Wesley Hospital or Choices Cancer Support Centre. If you need help, give our fundraising team a call on 1800 961 331.
General
What does The Wesley Hospital do with the information I give you?
Here at The Wesley Hospital we know how much you value your privacy while looking for ways to support your community. We want you to know that we give the same level of importance to protecting the personal information that you provide to us when donating, fundraising, volunteering and using our services and websites.
We know that reading a privacy policy isn’t the most thrilling or inspiring thing to do, but it is a very important document, which you can read over on our service website's Privacy Policy page.
We love being able to communicate with you about the different ways you can support your community but if you change your mind and no longer wish to receive communications from us, you can:
- Follow the opt-out (sometimes also known as “update preferences” or “unsubscribe”) instruction in the emails we send you.
- If you have opted into receiving text messages from us and wish to opt out, you can follow the opt-out instruction in that specific text message if you wish to opt-out.
- To update your communication preferences for all things donating and fundraising you can contact us at fundraising@wesley.com.au.
Why and how do The Wesley Hospital and Choices Cancer Support Centre fundraise?
The Wesley Hospital and Choices Cancer Support Centre fundraise in a range of ways to connect as many people as possible to our mission. This includes individuals, families, organisations and local communities who want to help. We appreciate the money, time and heart anyone is able to give in support of any of The Wesley Hospital's programs and services.
We receive funds from:
- Extraordinary people – those who choose to give monthly or give a one-off donation when they can, the ones who leave a lasting legacy through a gift in their Will and the passionate fundraisers giving their networks a reason to pitch in what they can.
- corporate partners
- state and federal government
- trusts, foundations and grants
We fundraise:
- online (through emails, social media and our websites)
- by sending mail
- at events
If you’re ever unsure if a fundraiser is legitimate, give our fundraising team a call on 1800 961 331 or email us at fundraising@wesley.com.au.
I've forgotten my username and/or password, what should I do?
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the login screen. Enter your email address and we’ll send you a link to reset your password.
How do I check if any type of fundraising by or for The Wesley Hospital and Choices Cancer Support Centre is a scam?
While we would love to see all technology used to make the world a better place, some people use technology to mirror non-profit organisations- but who don’t have the non-profits important cause at heart. The Wesley Hospital is a registered Australian charity, as part of UnitingCare QLD, and we follow all fundraising and government legislation.
Our mail and email fundraising will always have The Wesley Hospital brand on it, communicate with you from an official Wesley or UnitingCare email address such as fundraising@wesley.com.au, and direct you to our websites – wesley.com.au or give.wesley.com.au.
If someone is raising funds on behalf of The Wesley Hospital or Choices Cancer Support Centre, their online donation page should start with give.wesley.com.au too.
If you see, read or hear something that you think isn’t quite right and want to check it with us – we’d definitely like to know too – reach out to our fundraising team on 1800 961 331 or fundraising@wesley.com.au.
